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GoDaddy Email Connection Issues

Team Overjoy avatar
Written by Team Overjoy
Updated this week

If you’re using an Outlook email address through GoDaddy and can’t integrate it with Overjoy, it might be due to your DNS settings. GoDaddy sometimes needs extra configuration to ensure Outlook emails route correctly.

Updating GoDaddy DNS Settings for Outlook Integration

  1. Log in to GoDaddy: Go to your GoDaddy Domain Portfolio and select the domain you’re using for your Outlook email.

  2. Add MX Record: Look for the option to add a new DNS record, and enter the following details:

Host

Priority

Target

@

0

[yourdomain]-com.mail.protection.outlook.com

  1. Add TXT Record: While still in the DNS settings, add a TXT record with the following details:

Name

TXT Value

@

v=spf1 include.net -all

  1. Save Changes: After entering these records, save your changes and allow some time for them to propagate.

  2. Verify DNS Propagation: Use this DNS checker to confirm the records have been updated. Enter your domain, and look for the MX and TXT records to ensure they’re set up correctly.

Once your DNS settings have been updated and verified, try reconnecting your Outlook email with Overjoy.

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