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How to Delegate Access in Gmail

📌 Important: The email you add as a delegate must be within your organization's workspace domain. External emails are not allowed.

Jo Semblante avatar
Written by Jo Semblante
Updated over 3 months ago

📽️ Watch this step-by-step guide:


Steps to Delegate Access:

  1. Open Gmail on your computer

    • Delegates cannot be added from the Gmail app.

  2. Go to Settings

    • Click the Settings icon (⚙️) in the top right.

    • Select See all settings.

  3. Navigate to the Accounts tab

    • Click on the Accounts and Import or Accounts tab.

  4. Add a delegate

    • In the Grant access to your account section, click Add another account.

  5. Enter the delegate’s email address

    • Ensure the email belongs to your organization's workspace.

    • If using a work or school account, admin restrictions may apply.

  6. Send the invitation

    • Click Next Step, then Send email to grant access.

  7. Wait for confirmation

    • The delegate receives an email to accept access.

    • If they don’t accept within a week, the invitation expires.


Additional Notes:

  • If the delegated account is new or the password was recently reset, an admin may need to disable the "Change password on first login" requirement.

  • If adding a group (permitted in some organizations), all members will get access automatically.

  • It may take up to 24 hours for delegation to take effect.

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